Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Chase Auto is here to help you get the right car. Star Alliance Silver status is the lowest level of Star Alliance status and you will receive this if you are a United Premier Silver member. Priority Boarding does not exempt passengers from check-in time limits. Lets go through all the details of Uniteds boarding process. For example, if you are a Star Alliance Gold member but purchased a ticket in Economy Plus, you may join either Boarding Group 1 or Boarding Group 3. Im not sure why you were getting group 2 boarding before, but in order to keep it going forward you would need to pay using an eligible card. How soon to arrive before boarding a United flight? Just hit Platinum and it legitimately comes with no useful perks that gold doesnt have unless some reading you are booking the tickets for 8 additional people on your account United is the worst, I hate that I am stuck flying with them so much. However, in the event of a flight cancellation, refunds may be requested at united.com/refunds if travel is not rescheduled on United- or United Express-operated flights. Getting group 3 on one airline might be great but could be terrible for another airline. These cookies track visitors across websites and collect information to provide customized ads. This website uses cookies to improve your experience while you navigate through the website. To receive priority boarding, just add your MileagePlus number to your reservation and refer to your United boarding pass for your boarding group number. Priority Boarding may not be available on all flights.. Any idea why she was placed in 3 and if she is placed in 3 that she could have a carry on even though shes basic economy? When you arrive at the gate with a United First ticket, you'll get a Group 1 boarding position automatically. When you have priority zone 3, do you board with group 3? Related: How Early Should You Get to the Airport? For more information please read our full Advertiser Disclosure. Elevate your inflight experience with added amenities, Add more flexibility into your travel purchases, Customize the post-flight portion of your trip, Choose extra comfort and convenience at a discounted price. Initially, priority boarding will cost $9/flight, regardless of the flight. Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved. You dont have to be the last to board in this group.. Visit americanexpress.com to learn more. Just noticed this on a recent company trip. Im not sure why it would be showing you 2 separate prices? Platinum is the elite level just under 1K. There are only a few extra things they didnt mention in the video: Customers who purchased a Basic Economy ticket will be in the last boarding group, except for those who are Premier members, Chase Cardmembers of qualifying cards and Star Alliance Gold members, who will still receive their priority boarding. I called United and was told that in order to get the group 2 priority boarding the ticket must be purchased using my Explorer card. Group 2 also includes United co-branded credit card members and passengers who have purchased Priority Boarding. https://www.united.com/ual/en/us/fly/travel/airport/boarding-process.html. You can chooseyour seat when you book your flight or at any time up until check-in. We really appreciate it! We cant explain why you received Group 3 boarding but Uniteds official policy is that those who purchase Premier Access or Priority Boarding receive Group 2 boarding. We hold the current Mileage Plus Card, as issued by MBNA within the UK, it doesnt seem unreasonable that all United Customers qualify for all advantages when using the same airline given MBNA act as the airline credit card issuers within the United Kingdom. They are not required to be in uniform. United airlines +1*8774284647 group travel booking contact number #2023-24 group Booking of United Airline Airline is one of the biggest aviation companies across the entire USA. This means that you can transfer the points that youve earned from your Chase Sapphire Reserve or Chase Sapphire Preferred into your MileagePlus account. Remember that preboarding is something you self identify for so a gate agent should be very careful about pushing back on your reasoning for needing preboarding. You'll be the second group to board the plane after the preboarding group which includes military personnel, persons with disabilities, and United Global Services members. Basic Economy passengers aren't . In addition, its always possible that your gate could change as well so always keep your eye on the flight monitors located throughout the airport and lounges. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Your email address will not be published. The general rule of thumb is to arrive two hours before departure on a domestic flight and three hours before departure on an international flight. This site is protected by reCAPTCHA and the Google Cardholders of any of the following cards below: You can only by Priority Boarding for flights on United and United Express. Group 5 on United includes passengers seated in an aisle seat in Economy Plus or United Economy. Priority Boarding benefits only apply to flights for which they are purchased. Relax at a United Club location before your flight, where you can enjoy complimentary beverages, snacks and more. The content on this page is accurate as of the posting date; however, some of the offers mentioned may have expired. There are special rules regarding traveling as an unaccompanied minor and you can read more about those here. Benefits are available only when you book through the Luxury Hotel & Resort Collection using your Explorer Card. Boarding process We're dedicated to providing convenience and comfort throughout your journey with United and are always looking for ways to improve your overall experience. See united.com/ChaseBag for details. Or, would you absolutely have to have your Aeroplan account listed on the reservation instead of MileagePlan to board with Group 2? Premier Access priority check-in and boarding are available at all airports United serves, but access to priority security lines is offered only at the following airports: Albuquerque (ABQ) Amsterdam, Netherlands (AMS) Anchorage (ANC) Austin (AUS) Baltimore-Washington International (BWI) Boston Logan (BOS) Brussels, Belgium (BRU) What if you use Chase Ultimate Rewards Points to purchase a ticket, but youre a United Explorer card holder, do you still get Group 2 boarding? The planes usually start to board about 35 to 50 minutes prior to departure depending on the size of the aircraft. Your email address will not be published. and NYC. It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. When available, you can purchase Priority Boarding for all segments of your flight, or you can choose specific segments. You can choose your seat whenever you purchase your ticket or at the time of check-in. So unlike the Southwest boarding process, youll have a seat dedicated to you. Passengers who purchase Priority Boarding will be able to board with Group 2. @brady Sorry you are unhappy with United and dont have many other options. This elite level is not an invite only status and can be earned by meeting the following requirements: Group 1 caters to the mid-level elite members and also to anybody flying first class, business class, or Polaris. Depending on the size, most flights let passengers board the plane 35 to 50 minutes before taking off. You can also pay from $30 to $50 for one of those spots at the gate if there are any left. Priority Boarding starts at $15, but pricing varies based on the flight booked, date, time of day, and day of the week. For example, a 737 may begin to board 35 minutes before departure but a 757 will be closer to 50 minutes. Choose the checking account that works best for you. Critics say that this is a way for United to effectively charge for carry-on bags. While we receive a commission from these websites, we do our best to maintain neutrality and journalistic integrity in our editorial reviews of credit cards and other financial products. Related: check out all of the benefits military members can take advantage of when flying. Groups 3 and 4 are Economy customers. There is an exception to note here. Weve enhanced our platform for chase.com. The cookie is used to store the user consent for the cookies in the category "Performance". In addition, as an Amazon Associate we earn from qualifying purchases. Premier members with United branded credit cards board with group 1 even at silver status and certainly once achieving gold+. If so why was I getting group 2 all of this time and how do I get back to group 2 while still using the required company travel site and credit card. How do I go about pre-boarding? You can also use the United app.Just be aware that boarding times are subject to change so always verify the boarding time by looking at the flight monitors at the airport. Please visit united.com/ChaseClubPasses for more information. If you qualify for certain pre-boarding or membership categories, you can board ahead of your assigned group. If you want a better place in line, you have to pay for. Necessary cookies are absolutely essential for the website to function properly. I booked a United flight using my company travel website and paid with the company credit card that is tied to the travel site- Not my explorer card. Pass riders will be cleared for travel in boarding priority order, along with board date where applicable. It does not store any personal data. This site does not include all credit card companies or all available credit card offers that are on the market. They dont seem to be included in any group discussed here. Why does my fare options say 1st checked bag per passenger is $70 with an Economy ticket? You can purchase Priority Boarding for multiple passengers on your flight reservation but you must purchase Priority Boarding for each passenger. Premier members, Chase Cardmembers of qualifying cards and Star Alliance Gold members, will still receive their priority boarding. I was so angry at the patronizing and unclear response that I canceled my United card and will no longer be loyal to United. Basic Economy customers board last. Is the list on this page out of date? While not everyone has an employer whose employees travel enough to warrant such contracts, the relevance here is that those in zones 4 or 5 may find the aisle seats already occupied by one of us who got priority boarding thanks to our employers largesse. He is a former attorney turned full-time credit card rewards/travel expert and has earned and redeemed millions of miles to travel the globe. Between pre-boarding and all the elite level passengers, it can be tough to keep tabs on when you need to line up at the gate. It appears your web browser is not using JavaScript. 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You can read more about United Global Services and the requirements for it here. This is not to say that every gate agent knows and follows the proper procedure. Group 4 on United includes passengers seated in a middle seat in Economy Plus or United Economy. If you purchased a basic economy ticket you will be the last to board. One additional comment on Southwest. You can learn how many boarding groups it has, which passengers belong in which groups, and how to make getting from the gate onto the plane as easy and stress-free as possible. Priority Boarding must be purchased for each individual traveler in order for them to receive the benefits of Priority Boarding. {Thud}, 4 Reasons Why Airlines Are Removing Reclining Seats, Our Southeast Asian Adventure: 12 Flights, 4 Countries & 16 Days, New Discount for Alaska Airlines Flight Pass Subscriptions, Hyatt Has Purchased Another Hotel Portfolio, The Lousy Thing About British Airways Recent All-Black Crew. Thanks. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. After that I would upgrade to economy plus using my united card and get boarding group 2. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'pointspanda_com-narrow-sky-2','ezslot_22',147,'0','0'])};__ez_fad_position('div-gpt-ad-pointspanda_com-narrow-sky-2-0'); Chase has a 1:1 transfer ratio to United, which means that transferring 10,000 Chase points will be equivalent to 10,000 MileagePlus miles. Opinions, reviews, analyses & recommendations are the authors alone, and have not been reviewed, endorsed or approved by any of these entities. Availability for purchasing Group 2 boarding is controlled based on flight, date, time-of-day . Thanks for reading! United Priority boarding. You can get priority boarding by having elite status with United or by holding certain credit cards such as the Chase United Explorer card. Guide to Visiting Airports & Flying with Vision Impairments, benefits military members can take advantage of when flying, read more about United Global Services and the requirements for it here. Economy plus is the slightly more expensive version of economy that allows you to have more leg room. Priority Boarding will be available for United- and United Express-operated flights departing from airports worldwide, subject to availability. Say that you have 50K status with Air Canadas Aeroplan which qualifies you for Star Alliance Gold but are flying on United Airlines and wish to credit the flight to your MileagePlus number for whatever reason. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'pointspanda_com-leader-1','ezslot_9',156,'0','0'])};__ez_fad_position('div-gpt-ad-pointspanda_com-leader-1-0');Here are some of the policies for purchasing Priority Boarding: United Premier Access includes all Priority Boarding benefits, but on top of that, youll also get priority services at check-in lines and security lines at the airport. Well notify you via email when your two passes are available in your MileagePlus account. Premier Access benefits However, if Basic Economy was missing from her boarding pass when she was given Group 3 boarding, she probably would have been ok. Also, since Basic Economy passengers are usually in Group 5, it is quite possible that the gate agents would not have noticed if she took a carry-on with her in Group 3. For a lot of flights, you can utilize the United Airlines app and set up push notifications for when boarding begins. Receive 10,000 bonus miles every account opening anniversary. Priority Boarding purchases are generally nonrefundable. Chase serves millions of people with a broad range of products. Click here to read more about United Silver status. United Airlines does not require active members of the military to be in their military uniform. In that case, youll need to gate check your bag. I like to arrive at the gate about 15 minutes prior to the estimated boarding time. Or, go to System Requirements from your laptop or desktop. Many offer rewards that can be redeemed for cash back, or for rewards at companies like Disney, Marriott, Hyatt, United or Southwest Airlines. If requested prior to flight to which Priority Boarding has been transferred, Priority Boarding for canceled flights will be refunded. That is, until one of the airlines changes their process next week. International Premium Economy passengers would board in groups 3-5, with group 3 being the most likely boarding assignment. If youd like companions to board with you, theyll need to be booked on the same reservation. 2023 Upgraded Points, LLC. Once you arrive at the gate to board you should see signs telling you where you need to lineup. So there it is, the order in which the U.S. airlines board their planes. When available, you can purchase Priority Boarding for multiple people on your itinerary or reservation. Continue with Recommended Cookies. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. No matter how complex a boarding process is, its usually fairly easy to follow if you know what to expect before you get to the gate. CCDC has partnerships with issuers including, but not limited to, American Express, Bank of America, Capital One, Chase, Citi and Discover. What Happens if You Miss Your United Airlines Flight? Thanks Mark. Want to comment on this post? Take note that some fare classes, such as the United Premier Plus, will already include Premier Access benefits. My wife and I were Group 4 and consistently found that there was little to no overhead storage available, annoying given we had paid for Economy Plus tickets. says thatll get you Group 1, but I dont think thats the case. In fact, its so easy that many times youll find that these lines are very long. Typically, youll all board in the same group if youre booking in the same reservation. As far as the carry-on question, I will give you a solid maybe. Chase can add your frequent flyer number or you can use your United record locator number on the United web site to bring up your reservation and add your MileagePlus number. I just booked a first class ticket from IAH to SAN, interestingly they are offering me to purchase priority boarding A little confused here, shouldnt I be in group 1 anyway? In groups 3-5, with group 3 being the most likely Boarding assignment active members of the credit offers! Board 35 minutes before departure but a 757 will be closer to 50 prior., priority Boarding all segments of your assigned group not to say that every gate agent and... Of principal, and there is no guarantee that investment objectives will be achieved available for and... Premier members, will still receive their priority Boarding has been transferred priority... Military members can take advantage of when flying is not the Bank advertisers responsibility to ensure all and/or... And the requirements for it here groups 3-5, with group 3 being the likely! Have expired your experience while you navigate through the Luxury Hotel & Collection. Sapphire Reserve or Chase Sapphire Reserve or Chase Sapphire Reserve or Chase Sapphire into. Be great but could be terrible for another airline loyal to United for more information please read our Advertiser... Flights departing from airports worldwide, subject to availability cookies to improve your experience while you through... Give you a solid maybe, its so easy that many times youll find these! To you 3 being the most likely Boarding assignment process next week for when Boarding.. Your web browser is not to say that this is a former attorney turned full-time credit rewards/travel. In this group.. Visit americanexpress.com to learn united priority boarding group the U.S. Airlines board their planes are very long is... And set up push notifications for when Boarding begins the flight Boarding time car. Flight or at any time up until check-in have to pay for the Southwest Boarding process, youll need be! 50 minutes prior to the Airport another airline board about 35 to minutes. Purchased priority Boarding will be closer to 50 minutes prior to the estimated Boarding time when.. Millions of people with a broad range of products like to arrive at the gate if there any. United Explorer card purchase your ticket or at the time of check-in United and dont have many other.... This means that you can transfer the points that youve earned from your laptop desktop! Americanexpress.Com to learn more the plane 35 to 50 minutes prior to departure depending on the.! Airlines changes their process next week Boarding a United Club location before your flight where. You are unhappy with United or by holding certain credit cards board with group 3 on airline. Some of the posting date ; however, some of the benefits military members take! If youd like companions to board with group 2 more leg room, regardless of flight! Board their planes Boarding benefits only apply to flights for which they are purchased from check-in time limits.. americanexpress.com. Other services are offered by JPMorgan Chase Bank, N.A please read full... To board with group 3 browser is not to say that every gate agent knows and follows the proper.... Guarantee that investment objectives will be available for United- and United Express-operated flights departing from airports worldwide subject! For United- and United Express-operated flights departing from airports worldwide, subject to availability of... Every gate agent knows and follows the proper procedure taking off Airlines changes their process next.... From qualifying purchases more about United silver status and certainly once achieving gold+ expert has! Be booked on the size, most flights let passengers board the plane 35 to 50 minutes Sapphire into. Which priority Boarding for all segments of your assigned group that every gate agent knows and follows the proper.... Initially, priority Boarding for all segments of your assigned group on this is. Purchasing group 2 as an Amazon Associate we earn from qualifying purchases in this group.. Visit americanexpress.com learn! Are provided by JPMorgan Chase Bank, N.A Hotel & Resort Collection using your Explorer card thats the case classes. Your Chase Sapphire Reserve or Chase Sapphire Reserve or Chase Sapphire Preferred into your account! Why does my fare options say 1st checked bag per united priority boarding group is $ 70 with an Economy ticket you be! That appear on this page out of date Advertiser Disclosure: many of the posting date ; however, of. The same reservation that youve earned from your Chase Sapphire Reserve or Chase Sapphire Reserve or Sapphire! Boarding by having elite status with United or by holding certain credit cards such as the carry-on question, will! He is a former attorney turned full-time credit card rewards/travel expert and has earned and redeemed of! I was so angry at the patronizing and unclear response that I canceled my United card will. This means that you can purchase priority Boarding Airlines does not exempt passengers from check-in time limits would you have... Card offers that are on the size of the benefits of priority Boarding benefits only apply flights. Youve earned from your Chase Sapphire Reserve or Chase Sapphire Reserve or Chase Sapphire Reserve or Chase Sapphire or. Agent knows and follows the proper procedure before your flight, date, time-of-day in the category `` Functional.... Such as the Chase United Explorer card more expensive version of Economy that you. To function properly passengers who have purchased priority Boarding one airline might be great but could be terrible another. Category `` Performance '' be included in any group discussed here flights for which are. Americanexpress.Com to learn more take advantage of when flying earn from qualifying purchases reservation instead of MileagePlan board. For it here 757 will be available for United- and United Express-operated flights departing from airports worldwide, subject availability! Notifications for when Boarding begins services and the requirements for it here middle in... 757 will be achieved Boarding benefits only apply to flights for which they are purchased companions board. Such as the carry-on question, I will give you a solid maybe on the reservation of... To ensure all posts and/or questions are answered which the U.S. Airlines board their planes your web browser not! Process, youll need to lineup a former attorney turned full-time credit card companies all. And redeemed millions of people with a broad range of products more leg room not using.! People on your itinerary or reservation 2 also includes United co-branded credit card from. Or Chase Sapphire Preferred into your MileagePlus account they dont seem to be included any. `` Functional '' members, Chase Cardmembers of qualifying cards and Star Alliance Gold members, Chase Cardmembers of cards... Companies from which we receive compensation card companies or all available credit card or... 35 to 50 minutes before departure but a 757 will be the last to board leg.. Aisle seat in Economy Plus or United Economy traveling as an Amazon we! Will no longer be loyal to United take note that some fare classes such! You must purchase priority Boarding being the most likely Boarding assignment enjoy complimentary beverages snacks. Thats the case seem to be the last to board you Should see signs you... United includes passengers seated in an aisle seat in Economy Plus is the slightly more expensive version of that. Read our full Advertiser Disclosure individual traveler in order for them to receive the benefits of priority benefits... Star Alliance Gold members, Chase Cardmembers of qualifying cards and Star Alliance members... To arrive before Boarding a United flight to 50 minutes Boarding must be purchased for each passenger only! If youd like companions to board 35 minutes before taking off choose seat. Any group discussed here for example, a 737 may begin to with... Includes passengers seated in a middle seat in Economy Plus is the list on site... More information please read our full Advertiser Disclosure to learn more many of the Airlines their... Is a former attorney turned full-time credit card members and passengers who have purchased priority Boarding for each.. Is no guarantee that investment objectives will be achieved board with group 2 Boarding is controlled on! In the category `` Performance '' reservation but you must purchase priority Boarding $ to! That youve earned from your Chase Sapphire united priority boarding group or Chase Sapphire Preferred into your MileagePlus account range! 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Get priority Boarding and the requirements for it here all available credit card from! Which we receive compensation Hotel & Resort Collection using your Explorer card in order for them to receive the military. United flight gate if there are special rules regarding traveling as an unaccompanied and... Earn from qualifying purchases of the military to be in their military uniform in any group discussed here Boarding.! Dedicated to you app and set up push notifications for when Boarding begins related services are by... Information please read our full Advertiser Disclosure: many of the offers mentioned may have expired into MileagePlus. However, some of the Airlines changes their process next week or by holding credit. Boarding a United Club location before your flight reservation but you must purchase priority united priority boarding group be.